Pharmacy Pride: Inclusive Leadership and Learning Series (PPILLS)

Showing Up For Others: Active Listening, Allyship and Supporting Someone Coming Out

Session details

This session will cover the listening skills practised by Switchboard volunteers over its 52-year history, and how to apply them in a range of situations, whether in a healthcare setting with patients and colleagues, or in your personal lives. The session will cover Switchboard’s ‘Encounters’ acronym for effective listening and give confidence in how to best show up for others. Building on the active listening skills, we will then explore what allyship is, and some tips and tricks of how to show up best for patients and colleagues. This session will also explore skills for de-escalating challenging situations through Switchboard’s method of ‘Challenging with a Small C’.

View the full programme here

 

Access to these events is free for any member of the Pharmacy workforce, this includes registered staff and non-registered, Pharmacists, Pharmacy Technicians and Pharmacy Support Workers! A big part of this event is raising awareness of vital charities and LGBTQIA+ health inequalities, and so while all sessions are free to attend, we do ask kindly for your donations throughout which will be split equally between all partnering charities:

 

• Stonewall
• LGBT Foundation
• Switchboard LGBT+
• Mermaids
• OUTpatients

 

All donations collected are voluntary and will be split equally between the listed charities. 100% of the money donated will go directly to these charities. APTUK will not receive, handle, or retain any donated funds and is not affiliated with any of the listed charities. Please scan the QR code or visit GiveWheel