Pharmacy Pride: Inclusive Leadership and Learning Series (PPILLS)

Tackling Phobic Behaviours

Session details

This session is a practical, reflective exploration of how phobic behaviours show up in everyday professional, pharmacy settings — often subtly, casually, and without intent — and what each of us can do when we encounter them.

Using real world examples and lived experience, the session helps participants recognise LGBTQIA+ phobia in its many forms: from overt language and assumptions, to microaggressions and coded comments that can quietly undermine inclusion. It explores why these behaviours are harmful and the impact they can have on individuals, teams and workplace culture.

Participants explore practical ways to challenge behaviour in the moment, using realistic scenarios that reflect the emotional and professional complexity of speaking up.

The session is honest, human and solution focused. It does not assume expertise or perfection — instead, it creates space to build confidence, practise responses, and reflect on how everyday actions and inactions shape inclusive (or exclusionary) cultures across professional environments.

By the end of this session, participants will be able to:

• Recognise phobic language and behaviours including those that can appear subtle or disguised as neutral as they may appear in pharmacy practice and workforce settings

• Understand how casual discrimination and microaggressions can affect colleagues, learners, patients and team culture over time

• Distinguish between calling out and calling in, and know when each approach may be appropriate

• Apply practical techniques — including questioning, reframing and active bystander methods — to challenge inappropriate behaviour

• Feel more confident responding to difficult moments in ways that uphold professionalism, safety and inclusion

View the full programme here

 

Access to these events is free for any member of the Pharmacy workforce, this includes registered staff and non-registered, Pharmacists, Pharmacy Technicians and Pharmacy Support Workers! A big part of this event is raising awareness of vital charities and LGBTQIA+ health inequalities, and so while all sessions are free to attend, we do ask kindly for your donations throughout which will be split equally between all partnering charities:

 

• Stonewall
• LGBT Foundation
• Switchboard LGBT+
• Mermaids
• OUTpatients

 

All donations collected are voluntary and will be split equally between the listed charities. 100% of the money donated will go directly to these charities. APTUK will not receive, handle, or retain any donated funds and is not affiliated with any of the listed charities. Please scan the QR code or visit GiveWheel